Cashless Payment on Regensburg City Buses
- On Regensburg city buses, you can purchase RVV single and day tickets from the ticket machine on the bus – completely cashless.
- Contactless and cashless payment works with your debit card, credit card, or your cell phone (Apple Pay and Google Pay).
- For those who do not have their own bank card, there is the RVV prepaid card – e.g. ideal for children.
Available at Sales Outlets
- Our prepaid card is available from the RVV customer center for a fee of EUR 5.
- During November 2025, RVV sales outlets in Regensburg and the surrounding area (Donaustauf, Lappersdorf, Neutraubling, Obertraubling, and Sinzing) will also gradually start offering the card.
- Please check this page for the latest information.
How To Top Up Your Prepaid Card
- You can easily top up your prepaid card online. This feature will be available soon.
- We can also add credit to your prepaid card at all card issuing locations.
- You can choose from top-up amounts of EUR 5, EUR 15, EUR 30, and EUR 50. When purchasing the card, you must top up a starting balance of at least EUR 5.
How To Check Your Credit Balance
- In the customer portal (redirect to our partner Switchio), you can see how much credit is left on your prepaid card.
- You can also view your journeys and get an overview of the costs.
Log in to the customer portal!
FAQ About the Prepaid Card
Stand: 28/10/2025
Where can I get an RVV prepaid card?
For a fee of EUR 5, our prepaid card is available at the RVV customer center.
During November 2025, RVV sales outlets in Regensburg and the surrounding area (Donaustauf, Lappersdorf, Neutraubling, Obertraubling, and Sinzing) will also gradually begin offering the card.
Please check rvv.de/prepaid for the latest information.
How can I top up my prepaid card?
You can easily top up your RVV prepaid card online at www.rvv.de/prepaid. This feature will be available soon.
We can also add credit to your prepaid card at all RVV sales outlets where the prepaid card is available and at the RVV customer center.
You can choose from top-up amounts of EUR 5, EUR 15, EUR 30 and EUR 50. When purchasing the card, you must load a starting balance of at least EUR 5.
Where can I see how much credit is left on my prepaid card?
You can check how much credit you have on your prepaid card at our advance sales outlets where the prepaid card is available, or online in the customer portal.
You do not need to register for the customer portal. When logging in, simply enter your card number and expiry date.
I no longer need my prepaid card. Can I have the credit balance paid out?
YYou can only return your prepaid card at the RVV customer center. We will refund you the entire remaining balance on the card.
Which terms and conditions apply to contactless payment?
These General Terms and Conditions for the RVV Prepaid Card apply to the purchase of RVV tickets from ticket machines on buses.
They supplement the General Conditions of Carriage, fare regulations, and fares of the RVV tariff in their currently valid version.
Still Got Questions?
If the answer to your question or the solution to your problem is not included in the FAQ, please contact RVV customer service. We will be happy to help you!