The RVV does not have its own lost property office.
Items found on municipal buses (RVB) are handed into the Regensburg City Lost Property Office at about 10am the next day. Searches conducted on the same day the item is lost are usually unsuccessful, as the buses are in operation for long periods of time and only return to the depot in the evening.
Please do not contact our customer centre unless the matter is urgent (e.g. lost valuables, ID).
Lost Property Office (Neues Rathaus, entrance at Minoritenweg 4, room 0.027)
Monday, plus Wednesday and Friday: 8.30am – 12pm
Monday - Wednesday: 12.30pm – 4pm
Thursday: 8am – 1pm and 1.30pm - 5.30pm
Lost items found on regional buses are stored by the co-operative companies themselves.
Regionalbus Ostbayern GmbH (RBO) has its own lost property office, which can be contacted directly on: 09 41 / 60 00 - 122
Mon - Thu 7:30am - 11:30am and 12:30pm – 4pm
Friday 7:30am – 1pm
If an item has been lost on another company’s bus, or if you don’t know which company the bus is run by, you can call us on 09 41 / 46 31 9-0.
Please advise the bus line and exact time of travel.
If you have lost something on a DB train, please contact the DB lost property office on: 09 41 / 500 - 346
Mon - Fri 8am - 4:15pm
If it has been more than 7 days since an item has been lost on a DB train, please contact the head office for lost items in Wuppertal on 0 18 05 / 99 05 99
If it was a Vogtlandbahn train (this also includes the ALEX), call 03 76 00 / 77 7-5 01
The service hotline for agilis trains is 08 00 / 5 89 28 40 (free call).